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What is Solect Rewards?

Solect Rewards is a programme designed to reward you with points for every purchase. By shopping Solect products, referring friends or placing product reviews you will earn points that can be redeemed on your next purchase. The more you shop or take action the more you are rewarded.

How do I join Solect Rewards?

To join Solect Rewards, you'll need to create a Solect account using your email address and a password. It's free to join and just for signing up we send you a $20 discount you can use straight away.

How do I earn Points?

For every purchase made online or in store as a Solect Rewards member you will receive 2 points for every $1 spent. The more you spend the more you will be rewarded, for example our Platinum status members receive 3 points for every $1 spent.

What are my points worth?

For every 100 points get $5 off your next purchase.

How can I redeem / use my points?

Redeeming your points is easy! Once logged into your Solect account, at the checkout, use the dropdown menu to claim your discount.

I already have an account. Do I need to create a new one to join?

No, you will already be enrolled.

Will my past orders count?

Yes, if you are a Solect Rewards member already, and if you have shopped with us in the past 12 months your points should already be showing in your account. If you are a previous shopper but not a Solect Rewards member, please email us info@solect.nz.

How do I know how many points I have?

You can find all Solect Rewards information by logging into your account online and clicking "rewards".

Do Solect Rewards points ever expire?

Yes after 24 months of no activity your points will expire

Do you have a referral program?

Yes! Simply create your Solect account or log in to your existing one, then enter your friend's email address in the "Refer a Friend" section of your Solect Rewards page. Alternatively you can copy your unique link and share it directly with your friend. Your friend must be new to Solect (never purchased with us before) and must place an order through your unique referral link. If these conditions are met, your Solect Rewards points will be added to your account automatically. You will receive 200 points ($10 off) for each successful referral of a friend and in turn, your friend will get $10 off their first order too!

How is my VIP tier determined?

We have three different VIP tiers which are based on your annual spend with SOLECT. Our three tiers are:
Silver $0 - $399 annual spend
Gold $400 - $999 annual spend
Platinum $1000 + annual spend

How will I know which tier I am in?

When you are logged into your Solect Rewards account and visit our Rewards page, you will see your tier displayed for you

How will I know when I have reached a new tier?

Once you have reached a new tier you will receive an email from us, as long as you are subscribed - alternatively you can log into your Solect Rewards page and check your status anytime.

How do I get my birthday reward?

As long as you are a Solect Rewards member and have added your birthdate on our Rewards page we will automatically add your birthday rewards points to your account on your birthday. Please note that there is a 30-day stand down period to prevent fraud. This means that if you add your birthday within 30 days of your birthday, you won't receive the points until the following year, so make sure you add it now so you don’t forget!

I need more information

Absolutely! Please check our terms & conditions page or alternatively contact us here.