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Delivery

1-3 business day delivery NZ wide

Orders are processed and collected by courier the next business day.

If you have ordered an item(s) that is out of stock or sold out, we will advise you as soon as possible.

Rural and some residential areas may need an additional day(s) for delivery.

Please supply a physical delivery address (No PO Boxes) where someone is present to receive the delivery.

We ship Monday to Friday excluding public holidays.

  • Track & Trace

    When your order has been dispatched, you will receive an email with a tracking number to track the package. If you have your tracking number you can track your parcel at CourierPost.

    We strongly advise checking the items thoroughly upon delivery before destroying packaging or removing attached tags.

  • Delivery Charges

    Orders over $100 are delivered freight-free within New Zealand.

    All other orders will be shipped at a flat rate of $6.00.

  • Cancellation Policy

    Once an order is placed it is packaged and sent as fast as possible. If you no longer want the product you can email us on info@solect.nz and we may be able to catch the order before it is collected by the courier.

    Unfortunately, if the parcel is with the courier, please wait until you have received the shipment and follow our return instructions for a refund or exchange.