SOLECT Click & Collect

Click & Collect

Want to meet your sole-mate today?
We’re happy to offer 1 Hour Click & Collect at all SOLECT stores.

Place a Click and Collect order during store opening hours and you will receive your collection email within 1 hour.

Orders placed outside of business hours will be ready to collect the following day.

The person collecting the order will need valid ID (NZ Driver’s license or passport) or be able to show the pick up confirmation email.

  • Step 1 - Shop Online

    Step 1: Shop Online

    Browse our range online and select your size. Please note: all of your items must be in stock at your chosen store. If the items are spread across our stores, please get in contact and we can arrange this manually for you.

  • Solect Click & Collect

    Step 2: Select Click & Collect

    Select ‘Click and Collect’ as the delivery method at checkout. Click & Collect is free.

  • Pick Up Your Order SOLECT

    Step 3: Pick Up Your Order

    Once you receive your pickup confirmation email – head to your chosen SOLECT store with photo ID and your confirmation email and one of the team will be happy to help you out.

If the product you ordered is no longer available or we are unable to fulfil our 1 hour promise, we will contact you as soon as possible and arrange an alternative option or refund.

Please contact your local store if you have any queries:

FAQs

Why isn’t Click & Collect available for the item I need?

To use our Click & Collect service, all items in your cart must be available at your chosen pick-up store. If your items are spread out across multiple SOLECT locations, please call us on (04) 470 7677.

How can I return a Click & Collect order?

You can read more about our returns policy here.

When can I pick up my Click & Collect order?

Once you receive your pickup confirmation email – head to your chosen SOLECT store with photo ID and your confirmation email and one of the team will be happy to help you out.

How can I cancel my Click & Collect order?

If you no longer want the product you can call us on (04) 470 7677 or email on info@solect.nz